Shipping & Returns

What are my shipping options?

We are proud to offer our customers flat rate shipping for all orders, regardless of the number of items in the order.

Ground Shipping

Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.

We process and ship all orders out of our warehouse in the United States. Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).  We do not ship to PO boxes.

Do you ship internationally?

Yes, we charge a $30 flat rate for shipping internationally for orders who's subtotal, without tax, is less than $50.  Any order over $50 will get FREE shipping. 

How will I know when my order ships?

Tracking information will be sent via e-mail upon shipment of goods (we are currently unable to offer tracking for APO/FPO orders and orders to Puerto Rico). Charges are subject to change without notice.

Return Policy

We’ll gladly accept exchanges for any retail skin care purchases from drbatniji.com upon receiving your items within 15 days of the PURCHASE date. All exchanges must be pre-approved by customer service.

Please follow the simple instructions below:

Place the item into original shipper packaging.

Contact our Returns Department at +1.949.650.8882

Take your package to the nearest UPS store. Once we receive your returned product(s), we will issue your replacement or refund immediately.

Mail your package to: